Delete Account

Version 1.0.0 · Last updated 31 August 2026

This is the same policy shown in the CampusEduX mobile app.

You can permanently delete your CampusEduX account and personal data at any time. Deletion is immediate and cannot be undone.

In the app: Profile → Settings → Legal & Privacy → Delete Account, then confirm. (You can also reach it from Settings → Privacy → Delete Account.)

What deletion does

Confirming "Delete Account" runs a secure function on our server that verifies it is really you (from your signed-in session) and then deletes your data. No password is collected through a web form.

What is deleted

Your profile (name, email, mobile, photo, course/branch/year, optional fields).
Your purchases and order history, wishlist and download records.
Your resumes, resume-builder content and generated files, and uploaded resume files.
Your job applications and their stage history, saved jobs and job alerts.
Your practice-test attempts and progress, and saved/favourite questions.
Your custom-project requests and any files you uploaded for them.
Your wallet transaction ledger and wallet top-up orders.
Your reviews, notifications and notification/app preferences.
Your referral code; referrals you made are removed and referrals that brought you in are unlinked from you.
Your login credentials, so you can no longer sign in with that account.

What may be retained

Transaction, payment and invoice records that tax, accounting and audit laws in India require us to keep, retained for the period the law specifies and then deleted.
Records needed to resolve an open dispute, chargeback, fraud investigation or legal claim.
Aggregated or anonymised data that can no longer identify you.
Copies in routine encrypted backups, which are overwritten on a rolling schedule shortly after deletion.

Before you delete

Download any purchased project files or resumes you want to keep — access ends with your account.
Use or withdraw any eligible wallet balance first; unspent balance may not be recoverable after deletion.
Cancel an active Premium subscription if you have one.

If you cannot use the app

Email privacy@campusedux.app from your registered email address with the subject "Delete my account" and your registered mobile number. We will verify your identity and complete the deletion, usually within 3 business days. We will not ask for your password by email.

Contact

Account deletion: privacy@campusedux.app
Support: support@campusedux.app

Deleting from the web

Account deletion runs inside the CampusEduX mobile app — open Settings → Delete Account while signed in and confirm. If you cannot use the app, email privacy@campusedux.app from your registered email address (see “If you cannot use the app”, below). The deletion itself — what is removed and what is kept — is identical either way.